Engineering Tech - Issue Management Specialist
Location - Gaydon, (hybrid 2 days onsite per week)
Duration - 6 months with possible extensions
Day rate - £250 per day (inside ir35)
We are seeking a highly skilled and detail-oriented Issue Management Specialist to join a dynamic team in Warwickshire. This senior engineering role focuses on overseeing the identification, tracking, and resolution of integration issues across complex systems, ensuring smooth operational processes and high-quality delivery.
Key Responsibilities:
* Manage and drive resolution of integration issues, ensuring adherence to processes and transparent reporting.
* Utilize issue management tools effectively to track and resolve defects across multiple systems.
* Lead the development of key performance indicators (KPIs) to monitor issue resolution and progress.
* Prepare and present detailed metrics, dashboards, and performance reports to senior stakeholders.
* Facilitate issue review meetings, ensuring clear ownership and timely follow-up on actions.
Essential Skills and Experience:
* Strong knowledge of issue and defect management processes and tools.
* Proficiency in root cause analysis and problem-solving methodologies.
* Expertise in creating and interpreting performance dashboards and KPIs.
* Experience in software integration, with an understanding of system dependencies.
* Excellent communication skills, capable of leading discussions on complex issues.
* High attention to detail, with a focus on process discipline and accuracy.
* Familiarity with Agile and Waterfall delivery models.
* Experience working within structured project governance frameworks (e.g., PMO).
Education:
* Degree level education or equivalent relevant experience.
Please only apply if you can commit to 2 days per week onsite in Gaydon.
Apply today or email your CV to
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
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