Overview
Sales and Customer Service Representative | Yeovil, Somerset | £38,000
Are you a confident communicator who enjoys being the first point of contact for customers?
Do you thrive in a fast-paced, office-based role where attention to detail and follow-through really matter?
This Sales and Customer Service Representative opportunity offers stability, variety and the chance to make a visible impact within a high-performing sales environment.
As a Sales and Customer Service Representative, you will benefit from:
* A fully office-based role with a structured working environment
* Quarterly sales commission in addition to basic salary
* Clear processes and systems to support success
* Exposure to a varied product range, including bespoke solutions
* Autonomy in managing customer queries, quotes and orders
* Being part of an established and high-performing sales function
Responsibilities
* Acting as the first point of contact for inbound calls and website enquiries
* Preparing and processing quotations and customer orders accurately
* Managing sample requests and proactively following up to generate new leads
* Tracking quotes and orders while keeping customers informed of progress
* Providing detailed product information and guidance to customers
* Maintaining accurate records using a CRM system
Qualifications
* Previous experience in sales and or customer service
* Strong telephone manner with confidence handling inbound and outbound calls
* High attention to detail and accuracy in order processing
* Ability to multitask and prioritise in a busy office-based environment
* Confident use of CRM systems and Microsoft Office
* A proactive, organised and customer-focused approach
Benefits
* If you're ready to step into an office-based Sales and Customer Service Representative role where your contribution is recognised and your skills are fully utilised, apply today with an up-to-date CV or call Grace Hearn at Rubicon for more information.
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