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Patient coordinator/receptionist

Newry
Permanent
Smart Dental Care
Patient coordinator
Posted: 2 February
Offer description

Job Opportunity: Full-Time Dental Receptionist

Are you an experienced Dental Receptionist or Patient Coordinator looking for a full-time role within a thriving dental practice? O'Farrell Staunton is seeking a Full-Time Dental Receptionist to join our friendly and professional team.

O'Farrell Staunton opening hours are between 7am and 7pm, with working hours to be discussed at interview.

Pay is dependent on experience, and this role may also suit a qualified dental nurse wishing to transition into a receptionist or treatment coordinator role.

About Us

O'Farrell Staunton is a modern dental practice located in BT34 1EY, offering a supportive working environment with direct assistance from our practice manager and a dedicated team of qualified dental nurses.

Role Overview

As a Dental Receptionist, you’ll be the first point of contact for patients, helping manage appointments, enquiries, and ensuring the smooth daily operation of the reception area.

Key Responsibilities

1. Provide outstanding telephone and front-desk service

2. Schedule private treatment appointments and follow treatment plans

3. Discuss and present finance options professionally

4. Work alongside clinicians to coordinate patient care

5. Support digital marketing efforts and promote practice treatments

6. Deliver efficient reception services to support clinical workflows

Ideal Candidate

7. Dental background essential (reception, nursing, or dental practice experience)

8. Previous dental reception experience preferred

9. Excellent communication and interpersonal skills

10. Highly organised, detail-oriented, and adaptable

11. Comfortable working under pressure and across flexible hours

12. Suitable for dental nurses looking to move into reception or TCO roles

Benefits

13. Competitive pay based on experience

14. Training and support to transition from clinical to front-of-house roles

15. Incentives for private treatment sales

16. Modern, computerised working environment

17. Annual reviews and professional development pathways

If you are motivated, professional, and customer-focused, with a passion for patient care, we’d love to hear from you! Click 'Apply' now to join O'Farrell Staunton

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