Overview
30 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we're focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you're after a fast-paced role with an employee-focused retailer that's passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job.
Responsibilities
* Be the friendly face of Toolstation, helping customers find what they need while being hands-on with deliveries, warehouse tasks, and stocking shelves.
* Handle deliveries, unpack stock, keep the store clean, and prepare orders. Be prepared to roll up your sleeves.
* Provide outstanding service by chatting with customers and staying efficient during busy times to ensure a great experience.
* Ask the right questions and show genuine interest in customers\' projects so you can help them find everything needed to get the job done right.
* Be proactive and promote the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
* Keyholder responsibility: open and close the store, assign daily tasks to the team, and provide short-term supervisory cover when needed.
What you’ll bring / Qualifications
* A friendly personality: help maintain high store standards and create a workplace everyone enjoys.
* Reliability: be available when needed. Flexibility, commitment, and support for customers and the team are key.
* Accountability: have taken charge in a previous role and are happy to step up when needed.
* Your best self: bring energy, enthusiasm, and let your personality shine.
* Experience as a key holder or supervising team members is desirable, as the role includes supervisory responsibilities.
Career growth & Training
At Toolstation, your career is in your hands. You\'ll have the chance to move up the ladder, explore different roles across the business, or take opportunities within the wider Travis Perkins Group. We\'ll support you with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits
* 22 days holiday + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme and cycle to work program
* Save and buy as you earn options
* 20% discount across all Travis Perkins companies
* Health and wellbeing support at your fingertips with Aviva Digicare +
* Financial education, support, and recognition awards
* Discounts at over 1,000 retailers
About Toolstation
We\'re one of the UK\'s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we\'re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
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