We are looking for an experienced and enthusiastic administrator to join our friendly and welcoming Neurodevelopmental (ND) Pathway team in Wiltshire to support the ND Pathway Team by providing general administrative support to help the team deliver an efficient service. This is a rewarding role requiring high levels of administrative skill and the ability to work proactively as part of a team. Good communication skills are required but the majority of tasks are carried out via the Clinical System and email. Base & hours The role will be based at Derby Court Hub in Trowbridge, with some flexibility for home working. This is a part time (25 hours per week) fixed term opportunity for 6 months. Package Description As a Neurodevelopmental Pathway Administrator, you will join our team in Wiltshire based at Derby Court in Trowbridge You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including: Salary of £23,875 with group pension Free tea and coffee at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission Main Responsibilities To be able to follow guidelines/protocols and work with clinical colleagues to ensure optimal service deliver Book and schedule planned clinical appointments on SystmOne ensuring patients are seen within any contracted waiting times To collate and send information and appointment letters to patients in respect of booked appointments To reschedule appointments cancelled by patients or the organisation To maintain and update clinical systems and clinic templates To maintain and take ownership of local organisational databases as appropriate To produce and distribute information for cascade as required To order routine goods and services to support the service To provide support around incoming and outgoing written correspondence from the organisation (letters/emails) To minute take at meetings when required For a full list of responsibilities please see attached Job Description. The Ideal Candidate Essential Qualifications Good general education to at least GCSE level or equivalent, including Maths and English Work Experience Administrative experience Knowledge and Skills Excellent planning and organisational skills and ability to meet deadlines Accurate and efficient keyboard skills High levels of computer literacy – to include a good working knowledge of Microsoft Office packages incusing Outlook, Word, Excel Ability to work as part of a team Effective interpersonal and communication skills, both verbal and written Ability to work with discretion, sensitivity and maintain confidentiality Ability to prioritise and manage workload in busy environment About The Company We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can. As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.