Location: Solihull (Hybrid – fixed office days: Tuesdays and Thursdays)
Job Overview
We are looking for a motivated and detail-oriented Sales Quotation Administrator to support our Sales and Operations teams in preparing and managing customer quotes. You will work closely with experienced colleagues to deliver accurate and timely quotations while learning the fundamentals of pricing and customer service.
This is a great opportunity for someone with a technical mindset or a desire to start a career in sales support, pricing, or customer service within a dynamic organisation.
Key Responsibilities
1. Support the creation of accurate customer quotations by gathering information from clients and internal departments.
2. Review customer requirements and product details to ensure accurate pricing and documentation.
3. Enter and maintain customer and pricing data in internal systems.
4. Collaborate with senior quoting specialists and the Sales team to ensure quotes meet company standards and customer expectations.
5. Respond to basic client enquiries regarding pricing, product availability, and quotation status.
6. Track and follow up on pending quotations to ensure timely responses.
7. Participate in training to develop knowledge of company products, pricing models, and quoting tools.
What We Offer
8. Competitive salary
9. Paid holidays plus bank holidays
10. Comprehensive benefits package, including matched pension, life assurance, employee assistance programme, referral scheme, and retail discounts (including high street brands, cycle-to-work scheme, and Johnson Controls products)
11. On-the-job and cross-functional training
12. Supportive and collaborative team environment
13. Access to business resource groups
14. Ongoing development and long-term career opportunities
What We’re Looking For
Required:
15. Experience in an office or customer service environment
16. Strong organisational skills and attention to detail
17. Interest in technology
18. Good written and verbal communication skills
19. Proficiency in Microsoft Office (Excel, Word); CRM or quoting system experience is a plus
20. Willingness to learn, collaborate, and manage multiple priorities effectively
21. Basic problem-solving and critical-thinking abilities
Preferred:
22. Experience with CCTV or EAS systems
23. High school diploma or equivalent; further education in business, finance, or a related field is an advantage
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