Be a Receptionist but most importantly be you! At The Bird, Bath - we celebrate individuality — because we believe the best hospitality begins with people who shine in their own true colours. So, bring your sparkle, your quirks, and your personality — we’ll take care of the rest. Here’s what you’ll get for simply being yourself: • Monthly service payments plus your regular pay monthly pay • Free parking for team members • You'll be fed by our chefs when you're on duty • Ongoing training and progression across Kaleidoscope Collection • Exclusive cash-saving benefits and wellbeing support for you and your family • Discount on eating, drinking and staying at all of our properties • Local perks – discounts on gyms, hospitality, shopping • £500 refer a friend bonus • Work in a stimulating environment as part of a diverse community of people • A team that lives, breathes, and embodies our purpose every day And there’s more where these came from… Set in the beautiful city centre of Bath, The Bird’s modern, vibrant and vivacious vibe brings a new look and feel to this historic location. This boutique hotel has been given plenty of pizzazz by its experienced hotel owners. With a re-launched restaurant and exciting alfresco dining terrace, launched in Spring 2023, The Bird is entering a new chapter, focusing on repositioning itself as one of the go-to sun trap dining spots in Bath! What’s it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you’re new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you’est you, you can be; it makes working in this hotel that little bit more exciting. We’re passionate about people — our guests, our team, and our community — and above all, we’re serious about giving our guests a bloody good time. Get a better look at our team culture here: https://www.instagram.com/kaleidoscopehotels/ As Receptionist, you’ll: Be the bright, welcoming face our guests first meet and remember Handle check-ins, check-outs, bills, and payments with care and confidence and accuracy Make every guest feel seen, supported, and celebrated Show off your knowledge of the hotel, upselling little moments of joy where you can Balance front-desk interactions with behind-the-scenes admin, calls, and emails Use systems like Opera, ResDiary, Booking.com, and TripAdvisor (to name a few!) — so being a bit IT savvy and ready to learn new platforms will help you shine in this role What happens next with your Receptionist application? Attract our attention with your application and we’ll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department – Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!