Product Manager (Pre-Paid Plan Products)
Contract: Full-Time, Permanent
Location: Maidenhead, Berkshire (Hybrid flexible, 3 days office)
Salary: Up to £80,000 per annum
Shape the future of digital customer journeys at Dignity Funerals.
Are you a commercially minded, technically capable product leader who thrives in cross-functional environments? Dignity Funerals is seeking a Product Manager to own the end-to-end digital and systems product experience for both the Simplicity Cremations and Dignity Funeral Plans websites. This is a pivotal role, responsible for delivering seamless, compliant, and high-converting customer journeys for pre-paid funeral plans and at-need cremations.
What you'll be doing
1. Own the Product Vision: Define and deliver the product roadmap for our digital platforms, covering every step from lead capture and online purchase to account management, finance/ERP integration, and self-service portals.
2. Drive Commercial Performance: Translate strategic objectives into actionable plans that boost conversion rates, revenue growth, and regulatory compliance (FCA-regulated products).
3. Collaborate Cross-Functionally: Work closely with Marketing, Sales, Compliance, Finance, IT, and Development to ensure a seamless customer e...