IT Support & Web Specialist
The Opportunity
We're looking for an IT Support & Web Specialist to join our growing support team. In this role, you'll provide a mix of IT helpdesk support and web/domain administration, working directly with clients and internal teams to resolve issues quickly and effectively.
If you've got experience in IT support, enjoy problem-solving, and want to expand your skills into web hosting and domain management, this role offers the perfect platform.
What You'll Be Doing
* Providing 1st/2nd line technical support across IT, email, and web systems
* Troubleshooting and resolving end-user issues via phone, email, and ticketing system
* Managing and configuring DNS records, domains, and hosting environments
* Supporting email setup, migrations, and administration
* Assisting with website configuration and monitoring
* Maintaining accurate support documentation and technical logs
* Liaising with clients to provide updates and ensure a high level of service
What We're Looking For
1. Previous IT Support / Helpdesk experience (1st or 2nd line)
2. Understanding of <...