The opportunity
Would you like to be part of a community-based retail team that offers a wide range of products and promotes genuine sustainability? Look no further - join us as a Sales Assistant in Bowness-on-Windermere (LA23 3BX).
This is a full-time role working 35 hours a week in one of our busy clothing stores. Our stores are fast-paced and operate 7 days a week. Flexibility to work weekends and bank holidays on a rota basis is required.
What does this role involve?
As a Sales Assistant, you'll be central to our retail operations. This role involves more than just working behind the till or sorting donations; we're looking for someone who will deliver a first-class customer service experience. It's a fun, fast-paced environment where no two days are the same, and teamwork is essential.
Every day in charity retail varies. You can expect to:
1. Engage with customers, providing exceptional service and promoting our charity's mission.
2. Organise and merchandise donated stock creatively to maximise sales potential.
3. Collaborate with our E-Commerce team to boost online sales.
4. As a Keyholder, you'll be the go-to person when no manager is on duty, ensuring the store runs smoothly and customers have a great experience. You need to be 18+ years old to apply.
5. Previous retail experience isn't essential; your passion, energy, and customer service skills are what matter most.
6. Be confident within a team and able to guide volunteers on the shop floor.
7. Work well under pressure and independently in a dynamic environment.
8. Pay attention to detail in all tasks.
9. Be positive, creative, confident, customer-focused, and passionate about sustainability.
10. Be comfortable with technology, including using a till, PC, smartphone, and email.
What's important to us?
At the British Heart Foundation (BHF), we offer a wide range of quality furniture, clothing, jewelry, and more, available in-store and online. Since 1961, we've been at the forefront of research that has helped halve cardiovascular disease deaths in the UK. Our work is more vital than ever.
We connect with local communities, promote reuse, and help reduce waste. With over 700 stores, we prevent around 70,000 tonnes of waste from landfill each year, receiving millions of donated items.
Our commitment to Equality, Diversity, and Inclusion (EDI), along with our internal groups and networks, fosters an environment where everyone can succeed.
Why join the BHF?
We support internal career progression and offer generous benefits, including:
* 38 days annual leave (plus the option to sell leave)
* Up to 10 additional days off annually for holistic support
* Enhanced family leave policies
* Wagestream - early wage access
* 25% staff discount
* Health cash plan (dental, optical, therapies, etc.)
* Access to a 24/7 Virtual GP and Employee Assistance Programme
* Pension with up to 10% employer contribution
* Cycle to work scheme
* Discounts on gym memberships and retailers
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