Maintenance Manager - Brandshatch Place Hotel & Spa
Location: Longfield, Kent, DA3 8NQ
Salary: Starting from £40,000 + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7
We are currently seeking an enthusiastic Maintenance Manager at Brandshatch Place Hotel & Spa, part of Hand Picked Hotels. Tucked away in the scenic Kent countryside, yet just moments from London, Brandshatch Place Hotel & Spa offers a workplace where heritage and genuine hospitality come together. Joining our team means being part of a venue known for delivering exceptional conferences, executive retreats and unforgettable occasions.
As a member of our team, you’ll help create unforgettable moments for guests as they explore our tranquil grounds, celebrate special events and enjoy our personalised service, with an emphasis on service, excellence & consistency.
If you’re passionate about hospitality, thrive in a supportive environment and enjoy making a real difference to someone’s stay, Brandshatch Place Hotel & Spa offers an inspiring place to grow your career.
What will the role involve?
* Lead by example and ensure that the Maintenance Team are motivated and inspired to consistently deliver exceptional service, putting the guest at the heart of all activities.
* Take ownership of the safety and security of the hotel and all of its guests, maintaining accurate health and safety records.
* Recruit, train and coach a highly motivated team who can maintain the hotel to a consistent level, monitoring and improving delivery of company brand standards and standard operating procedures.
* Work under pressure and meet tight deadlines.
* Make clear, confident decisions, consulting with others where needed to ensure all reach the same goals.
* Understand business financials including labour costs, stock control, forecasting and budgets.
* Be inspired, have fun and enjoy being part of a Passionate Hand Picked Team.
This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.
Flexible working hours can be accommodated where possible.
What’s in it for you?
* A competitive salary package from £40,000 per year.
* A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
* Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
* 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
* Uniform and meals on shift provided.
* Complimentary spa and gym access (where available, restrictions apply at some venues).
* Free onsite parking (where applicable).
* Access to wellbeing support through our Employee Assistance Programme.
* Company pension, enhanced sick pay & Life assurance scheme.
* Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
* Discounted stays in our hotels and on food, drink spa treatments & products.
* Annual loyalty awards (afternoon teas and overnight stays).
* Introduction bonus for new colleague recommendations.
* Colleague of the Month awards, which leads to our annual awards ceremony.
* Regular team gatherings and appreciation events.
Are you Hand Picked?
* Proactive and enthusiastic with a willing attitude and a welcoming and friendly nature, excelling together to deliver service, excellence and consistency and fostering a culture of collaboration, partnership & teamwork.
* Passion and pride in delivering exceptional, high-quality personalised service to ensure our guests’ experiences are memorable.
* Current hotel Maintenance management experience within a 4 or 5 star luxury hotel.
* Confident with all aspects of Hotels Maintenance administration, particularly with regards to Health & Safety, and a good all round knowledge of maintenance, keeping the hotel looking immaculate and in excellent working condition.
* Proven experience of training and coaching colleagues, motivating others to be their best.
* Excellent rapport building with colleagues and guests.
* Professional, organised and friendly approach, able to anticipate guests’ needs and create memories.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
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