Position
Part‑time Store Colleague – £12.71 per hour, 20 scheduled hours per week, permanent contract. Ref: 38180
Location
Unit 5, Waterton Retail Park, Bridgend, CF31 3TN
About the Role
You will be at the heart of our pet care centre, delivering exceptional customer service, supporting excellent operations, and building strong customer relationships.
Responsibilities
* Exceed customer expectations.
* Uphold top pet care standards.
* Ensure operations run smoothly.
* Build strong customer relationships.
Qualifications and Requirements
* Outstanding customer service skills – able to provide personalised, attentive service.
* Strong verbal and written communication skills.
* Effective problem‑solving abilities.
* Eagerness to learn and develop professionally.
* Target focus – able to set and achieve sales targets in a retail setting.
* Strong teamwork and collaboration skills.
* Flexibility to work shifts including evenings, weekends and some bank holidays.
Availability
Availability for at least one weekend day per week is required. Shifts run from 7:00 am to 8:15 pm, Monday‑Sunday.
Benefits
* Competitive hourly rate.
* Paid holidays.
* Additional leave for birthdays and special occasions.
* 20 % colleague discount in stores.
* Discretionary annual bonus scheme.
* Access to other discounts and benefits.
* Opportunity to participate in community charity work.
* Career progression opportunities.
Equal Opportunity Statement
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People.
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