Company Description
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Your purpose will be:
As a key member of the Commercial team, the Revenue Manager supports the Cluster Director of Revenue Management (DRM) in executing the resort’s Commercial Strategy. This role centres on tactical execution, in-depth analysis, and data-driven insights that drive revenue growth across Rooms, Restaurants, Spa, Golf and other revenue-generating areas. The role will be an integral part of the resort’s pre-opening team, supporting commercial readiness, systems setup, and initial revenue strategy implementation.
You will ensure data accuracy, analyse market trends, support pricing and forecasting, and contribute to the resort’s distribution and digital optimisation strategies. This role also provides opportunities to deputise for the DRM, supporting leadership growth and contributing to a strong culture of Revenue Management across the hotel.
Job Description
1. Develop, implement, and continuously refine hotel revenue strategies through pricing, inventory management, forecasting, and competitive analysis to maximize RevPAR, market share, and total profitability across all revenue streams.
2. Optimize revenue through effective use of distribution channels, including OTAs and direct platforms, while ensuring data integrity, system hygiene, and full utilization of revenue management and distribution systems.
3. Analyse financial and operational performance, including topline forecasts, monthly P&L, and market share metrics, providing actionable insights and recommendations to the General Manager and leadership team.
4. Lead weekly and bi-weekly revenue management meetings, presenting data-driven insights, forecasts, and strategy adjustments based on market trends and performance results.
5. Collaborate closely with Sales, Finance, Front Office, Reservations, and the Director of Sales to align strategies, manage reservations effectively, and achieve revenue, profit, and guest satisfaction objectives.
6. Support the annual budgeting process and ongoing financial forecasting while monitoring cost controls, stock management, and waste reduction initiatives to ensure maximum profit and budget adherence.
7. Mentor, coach, and develop revenue management team members, fostering a culture of accountability, continuous improvement, and high performance through training and structured development.
8. Ensure compliance with all brand standards, SOPs, and quality assurance programmes while identifying and leading operational improvement initiatives to enhance efficiency, performance, and guest satisfaction.
9. Support the General Manager in delivering medium- and long-term strategic objectives by evaluating changes in guest needs, guest mix, and the competitive set, recommending and implementing appropriate operational and service enhancements.
Qualifications
What you will need to do this role
10. Strong leadership capability with the ability to inspire, motivate, and develop high-performing teams.
11. Excellent operational knowledge with strong commercial and financial acumen.
12. Bachelor’s Degree from a reputable hospitality school preferred, or equivalent experience.
13. Minimum of 5 years’ operational management experience with a strong Rooms and/or Food & Beverage background, or at least 2 years in a similar senior operational role.
14. Strong understanding of hotel operations, business acumen, and luxury service delivery.
15. Excellent written and spoken English; additional local language skills are desirable.
16. Strong working knowledge of Microsoft Excel, Word, and PowerPoint.
17. Demonstrated leadership competencies including communication, coaching, and team development.
18. Well-presented and professionally groomed at all times.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information
What is in it for you?
19. Exclusive Discounts:Fairmont Cheshire, The Mere, Spa and Golf discountFairmont, Raffles, and Accor Hotels (friends and family rates are included)20% off food and beverage in on-site restaurants
20. Colleague restaurant
21. Being part of The Mere Team – our culture is unique!
22. You will benefit from training and development opportunities
23. Competitive salary and benefits including pension
24. 28 days of holiday including public holidays
25. 1-5 days service award based on length of service
26. Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
27. And last but not least you will get to work with a team of EXTRAORDINARY people