Your newpany
We are working on behalf of Solihull Metropolitan Borough Council in recruiting for an organised, proactive and confident Business Support Officer to join their dedicated Social Care team. The team is made up of 10 Social Workers and 5 Support Officers who all play their part in providing a high-quality service to vulnerable individuals throughout the borough.
Your new role
Within this role, you will work alongside other Business Support Officers to support the Social Worker team. Within this role, you will support with the day-to-day administrative functions of the team, such as managing diaries of Social Workers, arranging and attending meetings. Within these meetings, you will also be expected to take minutes, recording them using magic notes and distributing these minutes after the meeting along with any other actions that are required.
What you'll need to succeed
To be successful in this role, you will need:
1. To be highly organised with excellent attention to detail.
2. To be able to work confidently in a busy environment and managepeting priorities.
3. To have strong IT skills, including experience using Microsoft Office and case management systems.
4. To be able tomunicate clearly, professionally and withpassion.
5. To be able to handle sensitive information with discretion and professionalism.
6. To be adaptable, solution‑focused, and keen to learn.
Experience working in a social care, public sector or safeguarding environment is desirable but not essential — what matters most is yourmitment to supporting high‑quality services for the people of Solihull.
What you'll get in return
7. A supportive, friendly working environment where your contribution is genuinely valued.
8. Access to excellent training, development and progression opportunities.
9. Apetitive hourly rate on £ per hour
10. Staff wellbeing programmes, employee discounts and a range of inclusive staff networks.