Job Info. The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Responsibilities To enhance the user experience. Answer phone calls, respond to consumer inquiries, complaints, and other service requests. · Communicate effectively with the driver to ensure the quality of delivery service. Assist drivers in rationally optimizing delivery routes. Work in accordance with the company's regular workflow. Preserve a high level of service and work efficiently. Qualifications 1-2 years of relevant experience in customer service, sales or any other relevant field · Excellent phone etiquette and excellent verbal, written, and interpersonal skills · Cooperation spirit and capacity to work under pressure · Familiarity with traffic routes in various areas of Toronto, driving experience is preferred. · Relentlessly Resourceful: you have the drive to overcome any obstacle in your work. · Customer Obsessed: you love talking to people and proactively solving issues. · Team Player: driving digital transformation with our customers is a team sport. We need teammates who can stay maniacally focused on our customers' satisfaction while operating in a highly-collaborative, matrixed, and global sales organization You can apply by sending an email to [email protected] Apply Now (Please attach your resume to the email)