Overview
Join us on our journey to empower over a million people to change their behaviours and thrive! At Thrive Tribe we deliver award-winning healthy lifestyle and wellbeing programmes that make people happier and healthier. We’re looking for an Engagement Officer to join our ONE YOU EAST SUSSEX service. Our service is designed to support residents of East Sussex to access the support they need to improve their health.
As an Engagement Officer, you will be required to develop strong relationships with healthcare professionals, organisations and services across East Sussex, promoting the service and supporting the generation of referrals into the service. You’ll be required to cultivate effective partnerships to support our aims of providing effective weight management programmes that deliver to the residents of East Sussex, particularly for our key population groups and demographic areas.
Responsibilities
* Forming, developing and maintaining relationships with healthcare professionals across the integrated care system (ICS), including the integrated care board (ICB) at Primary Care Network (PCN) level, GP Practice level, and NHS Trust level (secondary care; acute and community).
* With strategic guidance from the Engagement Lead to maximise promotional activity and referral generation, implement our marketing and communications strategy to ensure the service meets its key performance indicators.
* Adopt a highly strategic and targeted approach to healthcare engagement and partnership management, aligned to the service’s focus on key priority groups and populations.
* Present to key stakeholders across the system to support referral generation into the service. Training in a group setting will be provided.
* Attend networking/outreach events and relevant healthcare professional meetings (e.g. PCN meetings, health/weight management promotion events) in East Sussex to share information about the service and programmes, ensuring colleagues in primary and secondary care are aware of eligibility criteria, referral routes, and programme efficacy.
* Engage in joined up working with primary and secondary care to develop effective and efficient referral routes into the programme.
* Use population health data to identify key priority groups to focus referral generation activities (strategic thinking and application is essential).
* Generate and share service performance feedback, referral and outcome data with primary and secondary care settings.
* Work with primary care colleagues to create targeted messages/letters to patients, while supporting their population health goals.
* Administrative tasks to support our exercise pathway, such as processing new referrals, emailing referral details, logging weights on our database, and managing related queries from service users.
* Work with colleagues across Thrive Tribe services to contribute to new projects and service developments; share knowledge and resources.
* Ensure due consideration is given to Information Governance and Clinical Governance legislation, requirements and guidance.
* Help maintain the ethos of Thrive Tribe by driving our organisational culture forward and embedding our values across services.
* ESSENTIAL – you must be a car driver due to the amount of equipment needed in this role.
* DESIRABLE – be comfortable driving a motorhome sized vehicle.
* Safeguarding, Information Governance and Clinical Governance policies and procedures are to be observed. To ensure safer recruitment and safeguarding, pre-employment processes including DBS checks will be adopted.
* Maintain the ethos of Thrive Tribe by driving our organisational culture forward and embedding our values across services.
Qualifications
To work with us in this role you will need to have some delivery experience of supporting clients to make healthy lifestyle choices. We hire based on attitude over traditional skills and experience, so if you feel you are right for the job we would love to hear from you!
About You
More than anything, we are looking for a team player who puts their heart into their work and resonates with our core values. Be the change, be effective, be happy, be successful, and be big-hearted. You will be working with those who need help the most, empowering them to make positive changes to thrive, stay patient under pressure, and contribute to a fun, supportive workplace.
Perks
* Regular team events and activities, including ThriveFest and our annual Challenge Weekend.
* Flexible working – life/work balance.
* Tailored health and wellbeing support such as access to life coaching.
* Rewards portal offering discounts on shops, restaurants, and days out.
* Enhanced parental leave.
* 23 days holiday, increasing annually up to 29 days (plus Bank Holidays).
* A day on us to live by our values.
Contract: Permanent. Full time (37.5 hours) or 30 hours will also be considered for the right candidate.
Salary: £23,810 for the full-time position.
Closing Date: 9am on Tuesday 10th February. Applicants will be contacted to outline the next stages of the process. Interviews are likely to take place on Thursday 12th or Friday 13th February via Teams (30-40 minute remote interview).
Location: East Sussex with frequent travel across the county; a full driving license is a MUST.
Please note, the successful applicant will be required to have the right to work in the UK.
Learn more about ONE YOU EAST SUSSEX at WWW.ONEYOUEASTSUSSEX.ORG.UK.
Got a question? Please contact LISA.PLAYFORD@ONEYOUEASTSUSSEX.ORG.UK - Engagement Lead.
We believe that every person has the right to thrive at work and are committed to equal employment opportunity. If you require any specific accommodations in the recruitment process, please let us know in your application.
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