Deputy Director of Quality Improvement and Listening into Action
NHS AfC: Band 8d
Main area Quality Improvement Grade NHS AfC: Band 8d Contract Permanent Hours
* Full time
* Part time
37.5 hours per week Job ref 245-COR6991685
Site County Hall, Martineau Lane Town Norwich Salary £88,168 - £101,677 per annum (pro rata) Salary period Yearly Closing 19/02/2025 23:59 Interview date 26/02/2025
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles; please indicate in your application if this is something you require.
Job overview
We are seeking a highly skilled and motivated Deputy Director of Quality Improvement (QI) and Listening into Action (LiA) to join our Clinical Transformation Directorate.
The successful candidate will provide expert input and facilitation in terms of Quality Improvement, Listening into Action, and programme delivery for prioritised initiatives. This role involves individual responsibility for high-priority development programmes within the Trust, many of which are in partnership with other organisations, thereby enabling the modernisation of services.
Main duties of the job
* Operational management and senior leadership of the QI Team to support the implementation of our QI approach through training and focused activities
* Strategic and operational management of the LiA programme integrated with QI activities
* Collaboration with Trust service leaders, service users, carers, and staff at all levels to develop effective quality services
* Promotion of service user, carer, and expert by experience involvement in improvement activities
* Leadership and coaching of staff involved in QI projects to achieve their full potential
* Strategic direction of the QI system in collaboration with the Chief Transformation Officer and Executive Team
* Building and maintaining excellent working relationships with key professional and stakeholder groups
* Promotion of the Trust’s activities externally and undertaking promotional activities and training improvement activities with partner organisations
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Detailed job description and main responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Person specification
Experience
* Highly developed knowledge of NHS quality and regulatory issues and requirements including CQC registration.
* A competent matrix manager and strategic thinker
Qualifications
* Registered clinician and/or significant experience in clinical service delivery within a patient facing setting
* A recognised qualification in Quality Improvement and/or Listening Into Action methodology and practice
Other
* Able to work in accordance with the Staff Compact and Trust Values and Behaviours
EQUAL OPPORTUNITIES: Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying.
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