If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses () around the globe, chances are, we have something special for you.
Overall purpose of role :
To provide administrative support to customers and suppliers in the Aftermarket Customer Excellence Team. Handling quotations, orders, invoices, coordinating picklists and more for customers, suppliers and colleagues.
Key Responsibilities:
1. Provide administration support to customers globally, suppliers and colleagues alike via email, Microsoft Teams or Telephone
2. Maintain business systems with up to date information as required
3. Processing and expediting of Customer orders
4. Prepare and issue Order acknowledgement documentation, to meet customer commitments as required
5. Scheduling and coordinating picklists
6. Generation of quotations to customers
7. Prepare invoices and other spares related documentation as required
8. Co-ordinate with purchasing department on item deliveries
9. Provide support to Matcon licensee companies
10. Provide general support for associated agent administration
11. Comply with company procedures and policy
This list is not exhaustive, and the job holder may be asked from time to time to undertake other duties so that the team or department can function efficiently. Such a request will be reasonable and will be within this role’s normal scope of authority.
Skills & Abilities:
12. Highly proficient in Microsoft Office Products
13. Proven administrative experience
14. Excellent verbal and written communication skills
15. Being able to build relationships and work as part of a team
16. Ability to manage and prioritise tasks, time, and people in order to meet deadlines
17. Ability to work independently
18. Excellent problem-solving skills
19. Strong organisation skills
20. Excellent attention to detail
21. Knowledge of Oracle-based ERP systems advantageous
Knowledge & Qualifications :
22. Demonstratable experience in an administrative role
23. Demonstratable experience in problem-solving
24. Demonstratable experience in quotations, issuing orders and invoicing
Training:
25. Training will be provided to support the role, as required.
Location and any travel requirements :
Matcon Head Office, Evesham, Worcestershire, UK. Occasional travel to customer sites may be required, approximately twice per year.
Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?
Job Family: Administrative
Business Unit: Matcon