About XPS Group
XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.
Location: Middlesbrough
Employment Type: Permanent, Full Time
Grade: Associate
Office Based
About The Role
Our teams of pension administrators provide services to a wide range of trust‑based company pension schemes, including defined benefit, defined contribution, career average revalued earnings, and hybrid schemes. Our range of pensions administration services include scheme administration, communication, scam identification, payroll services, pension scheme accounting, de‑risking projects and technical consultancy. Our administrative approach is scheme‑based; one team is responsible for every aspect of each client’s service, enabling us to build the best possible relationships and provide the clarity of focus each scheme deserves. Ultimately, pension schemes are there for their members; we place just as much emphasis on delivering excellent customer service as we do on technical proficiency and quality control.
Key Responsibilities
* Sorting, scanning and distribution of incoming documents.
* Electronic indexing of correspondence and creation of workflow tasks using multiple systems.
* Liaising with administration teams to resolve queries.
* Monitoring Share sites used by external parties and the administration teams and extracting the data, filling, and logging.
* Providing extra support to the administration teams and general office duties.
* Data cleansing – adding to and amending data held within the system.
* Answering basic queries raised by employees and clients.
* Additional ad‑hoc activities as required.
* Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities.
Your Profile
* Strong organisational and time management skills, with the ability to prioritise effectively.
* Proactive approach to identifying and resolving inefficiencies in processes.
* High level of accuracy in data entry, document preparation, and proofreading.
* Good communication skills.
* Good interpersonal skills.
* Strong computer literacy.
Desirable
* Experience in a similar administrative or office support role.
* Direct, relevant experience of the Pensions Industry.
What We Offer
Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.
How To Apply
Interested candidates should submit applications via the Apply Now option or contact recruitment@xpsplc.com for more information. Join XPS Group and contribute to a dynamic and inclusive workplace.
Equal Opportunities Statement
XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.
Eligibility
Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.
Who Are We
To find out more please visit: www.xpsgroup.com
#J-18808-Ljbffr