Hybrid | Cardiff (3 days at home 2 days in office)
Were working with a forward-thinking, service-led organisation thats looking to strengthen its field operations with the addition of a Resource Scheduler a vital role focused on coordinating engineers to deliver client services efficiently and cost-effectively.
This is not just about managing a diary its about strategically resourcing skilled engineers to meet contractual obligations, exceed customer expectations, and ensure projects are delivered on time and within budget.
The Opportunity
As a Resource Scheduler, youll take ownership of scheduling field engineers and subcontractors across multiple projects and service contracts. You'll be the linchpin that ensures the right engineers are in the right place at the right time maximising productivity while maintaining outstanding service standards.
This role is ideal for someone with strong scheduling or operational experience who thrives in a fast-paced environment where priorities shift quickly and where client satisfaction is the end goal.
Key Responsibilities
1. Plan, schedule, and coordinate field engineers and subcontractors to meet client deadlines and KPIs.
2. Allocate chargeable work effectively to support departmental revenue and productivity goals.
3. Respond to client-specific booking requests with speed an...