We are looking for a volunteer to work on reception in our Inpatient Unit on a Saturday between 3pm-6pm. What you'll be doing: Welcoming visitors into the unit Logging visitors, contractors and clients for counselling in the unit Answering the telephone and directing calls to relevant person Taking in packages to the unit On occasions doing small admin tasks Your skills and abilities: Warm and caring nature with a desire to help others manage day to day living Excellent interpersonal skills and the ability to build rapport with a diverse group of patients and colleagues Well-organised Able to work independently and as part of a team Benefits to you: Meet new people and learn new skills Work with a friendly team and be part of the Isabel family Support your local community Contribute to the provision of care to our patients Comprehensive induction and training Support with your career goals and personal development Opportunities to learn from long-term volunteers and staff Additional Information: Full Training and support will be provided Full Enhanced DBS will be carried out Am I eligible to volunteer? We ask that our volunteers are: At least 18 years old Live within an easy commute to the area Interested in volunteering for at least 6 months for at least 3 hours per week All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities. Expectations: Maintain confidentiality in accordance with Isabel Hospice guidelines. Have a professional and courteous manner in accordance with Isabel Hospice policies. Demonstrate Isabel Hospice values Identify yourself as a volunteer while carrying out your duties All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties. Thank you for supporting Isabel Hospice. Please note this is an unpaid volunteer opportunity.