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Campaign/ warranty parts co-ordinator

Ballymena
Wrightbus
Posted: 30 June
Offer description

Wrightbus Ballymena, Northern Ireland, United Kingdom


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Wrightbus Ballymena, Northern Ireland, United Kingdom

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Job type: Permanent Location: Wrightbus Closing date: Tuesday 08 Jul 2025 08:00 We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications. The Job Summary: Wrightbus is the fastest growing production company in Europe. We are looking for a Campaign Warranty Parts Co-Ordinator. As Campaign Co-Ordinator, you will play a crucial role in ensuring the successful implementation of retrofitting initiatives, for vehicles in the field. The Role: Develop and execute detailed plans for vehicle retrofitting campaigns. Ensure all Technical Service Bulletins are completed promptly, and include sufficient detail. Liaise with third party contractors and service providers to ensure seamless implementation. Communicate as a key customer account holder, on technical issues and feedback. Effectively plan & complete vehicle recalls/retrofits, in accordance with TSB instructions. Effectively plan work teams to maximise efficiency. Load & control sales orders for campaign material. Process stock control requests on Sage i.e. production receipts, issues & stock transfers Investigate & solve campaign material delivery discrepancies. Communicate with Regional Service Managers, Mobile Service Engineers, and Contractors, to track vehicle completion. Verify sub-contractor invoices with Warranty Administrator. Ensure campaign progress is reported to internal and external parties in a prompt and effective manner. Ensure change detail is relayed to all relevant customers, for Customer vehicle change traceability. The Requirements: 5 x GCSE's (or equivalent) including English and Maths to grade C or above. Experience of working within a Manufacturing/Quality/Warranty/Aftersales Support departments Experience of MS office. The Benefits: 4% discretionary bonus Life Insurance Medicash scheme Discount with local businesses e.g. Galgorm Spa Resort and McAtamney's. Free car parking Canteen Career progression Professional development Flexitime #wbstaff To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Management and Manufacturing
* Industries

Motor Vehicle Manufacturing

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