Salary: £40,000 - 50,000 per year Requirements: Experience working in a Business Analyst role, ideally within an IT or systems environment Strong requirements gathering and documentation skills Experience with process mapping and business analysis techniques Familiarity with Agile and Waterfall project methodologies Experience using reporting tools and data analysis Strong stakeholder management and communication skills Ability to analyse complex problems and develop practical solutions Degree in Business, Information Technology or a related field (desirable) Experience with project management practices or tools (desirable) Experience using Jira or similar work management platforms (desirable) Experience supporting data integrations or system interfaces (desirable) Responsibilities: Gather and document business requirements from stakeholders across the organisation Analyse existing business processes and workflows to identify improvement opportunities Translate business needs into clear functional and technical specifications Develop and propose solutions including system enhancements and process improvements Create documentation such as business requirements, process maps and functional specifications Support projects throughout the full lifecycle including testing, implementation and post-go-live review Build and maintain strong relationships with stakeholders at all levels Support data integration processes and assist with managing data feeds across systems Help define improvement actions and lead solution design through to testing and delivery Troubleshoot system or technical issues where required Assist with the development of training materials and support user adoption of new systems Ensure systems and processes are properly documented and tested Contribute to identifying opportunities where technology can improve business efficiency Technologies: Support JIRA More: We are a well-established organisation based in Norwich, seeking an experienced IS Business Analyst to join our Information Systems team in a hybrid role. This position offers a competitive salary of up to £50k DOE and represents an excellent opportunity to bridge the gap between business and technology. You will work closely with stakeholders and contribute to system enhancements and process improvements within a collaborative environment. last updated 11 week of 2026