Sales and Customer Service Administrator
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Sales and Customer Service Administrator
Hours: Full-time – 38 hours per week
Salary: Competitive, based on experience, Uncapped Earning Potential
We are looking for a proactive and confident Sales and Customer Service Administrator to join our
friendly team in Oldham. This is an excellent opportunity for someone who thrives on building
relationships over the phone, enjoys driving sales activity, and wants to play a key role in supporting
business growth.
Key Responsibilities:
* Make outbound sales calls to existing and prospective customers to promote our products,
follow up on enquiries, and secure repeat orders
* Build strong relationships with customers through professional, regular communication
* Handle inbound enquiries by phone and email with efficiency and a positive attitude
* Provide quotes, process orders accurately, and manage customer accounts
* Liaise with internal teams to ensure smooth and timely order fulfilment
* Maintain CRM systems and ensure customer data is up to date
* Support the wider sales team with admin, reporting, and market follow-up
What We’re Looking For:
* Experience in a sales support or customer service role, ideally with outbound calling
experience
* A confident communicator with a friendly, professional phone manner
* A natural relationship builder who is comfortable initiating conversations with customers
* Highly organised with strong attention to detail
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Self-motivated, able to manage workload independently and contribute to team success
What We Offer:
* A full-time role with a 38-hour working week
* A supportive, collaborative working environment
* Real opportunities for development and career progression
* On-site parking
* Company pension scheme
If you’re enthusiastic, results-driven, and passionate about engaging with customers, we’d love
to hear from you!
info@appletex.co.uk
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Textile Manufacturing
Referrals increase your chances of interviewing at Appletex International Ltd by 2x
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