Neighbourhood Housing Officer
Wellingborough
£37,239
Join Our Expanding Neighbourhood Housing Team
Were growing! As part of our continued commitment to delivering excellent services to our customers, we are recruiting two new Neighbourhood housing Officers to join our Housing Team.
This expansion will reduce patch sizes, allowing us to work more closely and proactively with our customers. Its an exciting time to join us as we strengthen our service offer and invest in delivering a more personal, responsive housing service.
About the Role
As a member of our Housing Team, you will:
1. Manage a defined patch of properties, building strong and positive relationships with customers
2. Deliver proactive tenancy management, early intervention and tenancy sustainment support
3. Investigate and manage anti-social behaviour (ASB) cases, working collaboratively with partner agencies where required
4. Lead on estate management, ensuring our neighbourhoods are safe, clean and well maintained
5. Identify welfare concerns and provide appropriate support or referrals
6. Take responsibility for safeguarding, recognising risks and respon...