Contract Type: Permanent
Salary: Grade J. Scale 40 - £49,764 to Scale 41 - £50,788
Hours Per Week: 36hours
Base Location: Tameside Housing Advice, Old Road, Ashton-Under-Lyne
Assessment Date: To be arranged
The Role
We are looking for an experienced person from the field of housing and/or homelessness to join a friendly and fast paced service providing housing advice to the residents of Tameside.
This role will support the Head of Service in delivering an effective Housing advice service which includes ensuring an early intervention and prevention model is in place within the service to assist those households facing housing difficulties. The role will also have responsibility for the Temporary Accommodation Team based within the service as well as the Rough Sleeper services currently in place and other grant funded teams.
The post holder will be expected to develop relationships internally and externally within Tameside and participate in GMCA work streams and collaboration opportunities.
As part of this role you will also be working alongside partners to seek out new solutions and opportunities to support the Prevention agenda by improving access to sustainable accommodation including supported schemes and specialised services.
You will be responsible for a diverse team on a large scale and will bring great people skills to the role to develop and grow our team members on their professional journeys.
This is an exciting time within Tameside Housing Advice to help shape the future of the service being delivered and deliver exceptional outcomes to the residents of Tameside, whilst being part of an exceptional team.
The ability to be creative and solution focussed is a must and being able to influence others around you to ensure a value for money approach is embedded throughout the service.
About You
You will have:
* Management, leadership and development of teams within a complex political environment through appraisal, mentoring and performance review.
* Management of investigations including evidence gathering, preparation and presentation of reports or other documentary materials.
* Effective relationship-building with political leaders, senior officers and members of the public including summarising and presenting complex information to a high standard
* Understanding of the council’s statutory duties and powers and procedural rules with the ability to supervise and advise others on their scope and execution
* Excellent interpersonal skills: able to build relationships with people at all levels, manage and resolve conflicts, influence others and challenge unacceptable practice.
* Ability to analyse, interpret and summarise complex information and data in order to produce reports and inform decision making
* Excellent written and verbal communication skills and the ability to present information coherently and concisely to different audiences.
* Management qualification at NVQ Level 4 or above or proven management experience within a large setting.
* Professional or technical qualification.
* Excellent understanding and management of customer expectation including where customers have additional support or other needs.
* Excellent verbal communication skills and the ability to present information to different audiences
* To meet Tameside Council’s standard of attendance.
* A willingness to be flexible in a changing environment
About Us
Come shape the future of Tameside with us!
Message from Julian Jackson, Director of Place at Tameside Council.
“Since joining Team Tameside in September 2022, I’ve been proud to work alongside a hardworking and passionate team that’s making a real difference to our borough.
“Our Place Directorate is at the heart of shaping Tamesidecovering everything from planning and highways to parks, culture, arts, environmental services, and facilities management. Whether it’s keeping our streets clean, improving green spaces, or driving forward exciting regeneration projects, our work makes a direct impact on the lives of residents and businesses every day.
‘’We’ve already delivered some amazing projects, like Ashton Old Baths, and are currently working on master plans for our town centres in Stalybridge, Hyde, with projects like Ashton Mayoral Development Zone, and Godley Green Green Garden Village also set to create new homes, jobs and commercial spaces. But it’s not just about developments day to day it’s about making sure our core services are modern, efficient, and able to support thriving communities and safeguard our heritage buildings and asssets for the future.
To do that, we need passionate people to join us. If you want to be part of a team that’s driving real change, improving local services, and shaping the future of Tameside, we’d love to have you on board.
Come and be part of something great. Let’s build the future of Tameside together!’’
Unfortunately, at this time we are not able to offer sponsorship.
We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.
Our rewards and benefits package can be viewed here
For further information about this role please contact the recruiting manager Carol Halton on 0161 342 4352 or carol.halton@tameside.gov.uk
Housing Advice Manager Job description and person specification profile
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