Kone are recruiting a Senior Escalator Technician to join our Heathrow team. This is a Grade 6, technical troubleshooter role for an experienced escalator professional who can diagnose complex faults, support engineers on site, and ensure safe and reliable operation in a high-profile airport environment. Key Responsibilities Advanced fault finding and troubleshooting on escalators Technical support to field engineers and service teams Major repairs, adjustments, and reliability improvements Ensure compliance with KONE safety standards and Heathrow procedures Accurate reporting using KONE digital systems Support and mentor junior engineers Keyboard Shortcuts F9 - Move focus from the edit area to the Footer Toolbar F10 - Move focus from the edit area to the first toolbar button Shift TAB - Move focus from the edit area to the last toolbar button About You Essential Requirements NVQ Level 4 in Escalator Engineering – essential Strong escalator technical and electrical knowledge Proven experience in complex diagnostics Ability to read schematics and technical drawings Customer-focused with good communication skills Full UK driving licence & ability to obtain Heathrow clearance What We Offer Bonus 6.67% (max 13.34%) 25 days holiday bank holidays Pension, life assurance & KONE benefits Ongoing technical development Work at one of the UK’s most prestigious sites Keyboard Shortcuts F9 - Move focus from the edit area to the Footer Toolbar F10 - Move focus from the edit area to the first toolbar button Shift TAB - Move focus from the edit area to the last toolbar button About The Company At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Keyboard Shortcuts F9 - Move focus from the edit area to the Footer Toolbar F10 - Move focus from the edit area to the first toolbar button Shift TAB - Move focus from the edit area to the last toolbar button