An exciting opportunity has arisen to join our Administration Team at GMMH within AFS Riverside Centre in a role of Ward Administrator based in a fast paced medium and low secure mental health facility.
Your duties will include supporting patients and their relatives on the Ward as well as providing a comprehensive administrative support to the multidisciplinary team of doctors, nurses, support workers and other professionals involved in patient care.
The Riverside Centre is a medium secure inpatient unit providing support to both male and female patients. We welcome applications from people with admin experience who are comfortable working in a fast paced, varied work environment.
You will be based on a ward and have a close working relationship with the Ward Manager, Ward Staff and other Ward Administrators to ensure the smooth running of the ward. There is a large element of dealing with patient and activity monies within this role and therefore we would welcome applicants with some experience of handling money.
Full training will be provided for all successful applicants.
Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
Main duties of the job
The post holder will provide an efficient and professional service ensuring quality service to all users, their families and professionals contacting the Ward. The post holder will also be required to cover other wards within AFS Riverside and its peripheral ward areas, to provide support during absence of other administrators.
There will be client and carer telephone contact and also, face‑to‑face contact on a daily basis therefore, good communication skills are essential.
Person Specification
Other Requirements
* Prepared to work flexibly to meet the needs of the service
Experience
* Experience of carrying out administrative duties to complete a piece of work in a methodical, efficient and timely manner to meet a set deadline
* Experience of summarising and note taking in order to capture the main points of a discussion/informal meeting
* Experience of working as part of a team in order to achieve a shared vision/goal
* Experience of maintaining quality standards in one's work
Knowledge
* Knowledge of equal opportunities legislation
* An awareness of policies & procedures in relation to confidentiality, information sharing, and safeguarding
Skills & Abilities
* Ability to use Word (and at least one other Microsoft Office Software Package e.g. Microsoft Excel, PowerPoint, and Access)
* Ability to use one's own initiative and prioritise workload
* Good organisational skills in order to maintain efficiency
* Effective and coherent oral and written communication skills
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,760 to £27,476 a year per annum pro rata
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