Kick Start Your Career! Become a Business Administrator Apprentice (Level 3) at Baxi Apply for 20 26 ! Looking for a careerthats hands-on,future focused, and seriously rewarding? Want to be part of the movement towards a zero carbon world? At Baxi Heating, weve been innovating for over 150 years. This is more than an apprenticeship - Its your pathway into a secure, well paid career with huge opportunities. Wh ere youll b e working: As a Business Administrator Apprentice at Baxi youll be wor k ing as of several teams focused on delivering a premium, memorable customer experience. With our values of Customer Focus, One Team and Sustainability, were seeking apprentices to join ONE of our key departments, each playing an essential role in supporting customers and our internal teams. The Teams: Planning & Resource- Ensure our Field Engineers work efficiently and meet customer expectations.Youlllearn to manage engineer schedules, deploy daily activities, and support them with admin tasks to maximise productivity and keep customers informed. Fleet & Compliance -Support Field Engineers with all aspects of their company vehicles to keep them safe and mobile.Youllcoordinate new vehicles, manage breakdowns and repairs, work with external lease partners, and ensure compliance with legal and internal standards such as licence checks,finesand audit requirements. Customer Relations - youll support customer feedback activity, help resolve customer concerns, and work with teams across the business to improve processes. Youll learn how we use customer insight to drive change, rebuild loyalty, and deliver service that goes beyond expectations. What were looking for: Creative problem-solving Able to multitask under pressure Clear communication Strong time management Customer service experience and empathy Resilience and prioritisation Teamworking and adaptability Confident PC skills (Windows, Word, Excel) Why this Apprenticeship Rocks: Learn from real professional experts Train at reputable College Earn while you learn no student debt Across the 15 month programme, youll pick up all the skills you need to build a professional future at Baxi. Epic First-Year Experience: Baxi Apprentice Residential Youll kick off your journey with our famous residential course a mix of teamwork challenges, leadership activities, and loads of fun. Youll build confidence, communication skills, make new mates, and get stuck into our values: One Team Customer Focus Sustainable Future Benefits Youll Love: 40 hour working week 25 days holiday bank holidays Competitive starting salary Pension & sick pay Staff discounts across travel, shopping, leisure and so much more A fully trained mentor Wellbeing and health support Devon Excursion (yes, its as fun as it sounds!) Ready to Join Us? If youre excited about a career with loads of potential, real qualifications, and the chance to make a difference we want to hear from you! Hit apply and start your journey to becoming a Baxi Service Engineer of the future. Were Proud to Be Inclusive We are an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, gender, sexual orientation, age, marital status, or disability status.