A leading training provider in the automotive industry is seeking a Contact Centre Training Specialist in Coventry. The role involves designing and delivering training programs for customer service advisors, monitoring training effectiveness, and supporting development of soft skills. Candidates should have at least 2-3 years of experience in training within a contact centre environment. The position offers a salary between £30,000 and £35,000 and various employee benefits, including private healthcare and 25 days of annual leave.
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