Overview
Join to apply for the Customer Service Advisor role at LF Legal Translation Services.
Responsibilities
* Deliver outstanding customer service to all external and internal stakeholders.
* Manage incoming sales-related enquiries via phone and email.
* Administer documentation for Letters of Credit and other international payment methods.
* Liaise with Operations to expedite export projects and resolve delays.
* Support the Sales and Marketing teams with administrative tasks as needed.
* Coordinate and host visits by clients, designers, and regulatory authorities to company sites or reference projects.
* Undertake additional duties as assigned by management to support business needs.
Qualifications
* Proven experience in a sales support or customer service role.
* Ability to understand and communicate technical product information clearly.
* Prior experience in customer service, ideally within export or technical environments.
Benefits
* Ample free onsite parking
* Early finish and dress-down Fridays
* Above statutory holiday allowance plus able to buy additional holiday
* Company social events
* Employee Assistance Programme
* Eyecare vouchers
* Cycle to work scheme
* Friendly and supportive environment
Working Hours
Mon to Thurs 08:00-16:30 & Fri 08:00-14:30
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Administrative and Support Services
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