A leading IT services provider is hiring a Service Manager in Hatfield, UK. This role involves leading service management activities, engaging with business stakeholders, and driving continuous service improvements. Candidates should have a strong knowledge of the GIS operating model and ITIL processes. This position offers a hybrid working model, allowing for 2-3 days remote work. Successful candidates will demonstrate strong communication skills and the ability to manage escalation and reporting effectively in a dynamic environment. #J-18808-Ljbffr