Overview
Store Colleague at Pets at Home. Part-time role located at 2, The Wharf, Woolsack Way, Godalming, Surrey, GU7 1DR. Salary: £13.46 per hour. Contracted Hours: 24. Contract Type: Permanent.
Responsibilities
* As a Store Colleague, you’ll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent store operations. You will also build strong customer relationships, enhancing their experience with us.
What You Will Bring
* Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
* Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
* Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
* Eagerness to Learn: A keen interest in ongoing learning and professional development.
* Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
* Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
* Flexibility: Willingness to work shifts that may include evenings, weekends and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretionary annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets. Pets are amazing. If we’re down, they lift us up. If we’re lonely, they’re our company. If we need a friend, they listen. Pets improve our health, increase life expectancy, lower blood pressure, and encourage us to care. Our trusted retail colleagues help pets and their people with what they need. We’re one pet family with a shared love of animals and a commitment to diversity and inclusion. We may close this vacancy earlier than the specified closing date if we receive a sufficient number of applications.
Our preferred method of contact is via email. Please check your junk or spam folder regularly to ensure you receive communications.
We value diversity and encourage applicants from all backgrounds. Even if your skills and experience don’t perfectly align, if you can contribute through your values and behaviours, we want to hear from you.
Application note
Organisation: Pets at Home
Expiry Date: 10-10-2025
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