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You will be responsible for ensuring that orders are planned into the bulk/retail/oat/drink production plan. Ensure that the logistics of all pickups/deliveries of customer orders are undertaken on time and in full through effective communication and planning.
Your responsibilities
Key aspects of the role include:
1. Ensure that all bulk/retail/oat drink orders are incorporated into the production plan to meet customer delivery dates on time and in full.
2. Liaise with local and international 3rd Party packers, including logistics, to ensure timely and complete delivery of drinks packaging.
3. Maintain an up-to-date and accurate stock holding on SAGE 200.
4. Communicate effectively with the senior Operations Manager and Finance to maintain suitable stock levels based on sales forecasts.
5. Coordinate with the Sales Department to maintain accurate sales forecasts.
6. Manage logistics companies effectively to meet all delivery requirements, ensuring customers receive deliveries on time and in full.
7. Investigate and resolve delivery complaints raised by customers.
8. Ensure all customs documentation is correct for export deliveries.
9. Perform any other tasks reasonably required by the business.
Skills and experience
This role requires the following technical skills and experience:
* Experience working with Sage 200.
* Ability to analyse data.
* Knowledge of BRC requirements and standards.
* Achieve Key Performance Indicators such as Order in Time in Full (Daily KPI), Warehouse GMP Audit (Weekly KPI), and Orders produced in time and full against the plan (Daily KPI).
This role requires the following personal attributes:
* Self-motivated with a ‘can do’ attitude.
* Proven ability to work in a fast-paced environment.
Who we are?
We are an independent family business led by siblings Rebecca and Philip Rayner on our farm in Cambridgeshire. We grow and process gluten-free oats into porridge flakes, oat flour, and our gluten-free oat drink, PureOaty. As involved in every step of growing, milling, and manufacturing, we ensure quality and transparency. We are the premier gluten-free oat supplier in Europe, serving customers worldwide.
Glebe Farm Foods Ltd. is an equal opportunity employer. We welcome candidates from all backgrounds and encourage those with accessibility needs to contact us at [emailprotected] for accommodations during the recruitment process.
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