Job Description
Summary:
This role involves providing essential administrative support to Fostering Panels, ensuring efficient management and accurate documentation of meetings and data. The position is crucial for maintaining the quality and integrity of information related to fostering functions, requiring a high level of organization and attention to detail. An Enhanced DBS is mandatory for this role.
Responsibilities:
* Compile draft minutes for the Chair's approval within specified timescales.
* Assist in distributing agreed minutes/outcomes promptly.
* Gather documents and reports from Social Workers before panel meetings.
* Provide minute-taking cover as needed.
* Update computerized systems regularly.
* Arrange, minute, and support all Fostering Panels.
* Manage the Section’s database systems to ensure data quality.
* Accurately and promptly process data related to Fostering functions.
* Produce regular monitoring and statistical reports.
* Develop systems with managers and practitioners for effective data collection.
* Maintain and adapt administrative procedures to meet customer needs.
* Provide statistical information on Foster Panels as required.
Requirements
* Must have an Enhanced DBS.
* Strong organizational and time management skills.
* Proficiency in managing database systems.
* Excellent communication and liaison abilities.
* Experience in minute-taking and document management.
* Ability to produce accurate statistical reports.
Requirements
Essential Qualifications/Knowledge: GCSEs A*- C (9-4) or equivalent in English and Maths. Willingness to undertake relevant learning and development. Desirable Qualifications/Knowledge: NVQ Level 2 or 3. Customer care qualification/training. Basic knowledge of relevant legislation, policies, and procedures. Essential Experience: Proficiency in Microsoft Software Packages (Word, Excel, Outlook). Experience in providing information and signposting customers professionally across various communication methods. Proven track record of delivering effective business support services. Administrative experience with a solid understanding of office procedures. Ability to prioritise workload to meet deadlines. Experience in maintaining documents, records, and data. Desirable Experience: Experience in process improvements. Essential Skills: Ability to resolve customer issues and keep them informed. Competence in processing basic service requests. Strong customer care skills and initiative in handling inquiries. Effective communication skills for providing information and addressing customer needs. Numeracy skills for calculations and data accuracy. Literacy skills for handling correspondence and documents. Decision-making skills based on criteria evaluation. Teamwork skills to collaborate effectively with colleagues. Time management skills to prioritise tasks and meet deadlines. High level of accuracy and attention to detail.