🌟 Join Ocean Housing as our new Communal Meter Coordinator! 🌟
Location: Cornwall
Department: Neighbourhood Services
Contract: Fixed term contract until 31st March 2028, Full-time (37 hours)
Salary: £24,424 per annum
🌱 Make a real impact in our communities
At Ocean Housing, we provide safe, secure, affordable homes for people across Cornwall. We’re passionate about delivering great customer service, protecting our residents, and improving our homes for the future.
We’re now looking for a Communal Meter Coordinator to play a key role in managing and modernising communal utility metering across our housing stock. This is an exciting opportunity to support smarter, greener energy usage while ensuring accurate billing and improved customer experience.
This role is perfect for someone who loves being organised, enjoys problem‑solving, and takes pride in keeping things running smoothly.
🔧 What you’ll be doing
As our Communal Meter Coordinator, you will:
* Create and maintain an accurate inventory of all communal utility meters across Ocean’s homes
* Coordinate the rollout of smart meters—working with utility providers, contractors, and colleagues
* Support safe working by identifying risks such as asbestos backboards and arranging appropriate removal
* Keep meter data accurate and up to date within our housing management system
* Record essential meter readings to ensure correct billing for our customers
* Carry out customer consultations to keep residents informed
* Help align Ocean’s meter records with the National Grid to avoid unnecessary energy costs
This work directly contributes to efficiency, sustainability and the wellbeing of residents across Cornwall.
💡 What we’re looking for
You’ll be great in this role if you have:
Essential
* GCSEs (Grade 4–9 / A–C) in English and Maths, or equivalent
* Understanding of smart energy meters – or the ability to learn quickly
* Experience dealing with utility providers
* Awareness of asbestos and other hazardous materials
* Good understanding of safe working practices and health & safety
* Clear communication skills (written and verbal)
* Ability to use IT systems accurately
* Ability to work independently and manage your own workload
* Your own vehicle and ability to travel to different sites
🌱 Why work for Ocean Housing?
* A friendly, inclusive, values‑driven workplace
* Opportunities for professional growth and development
* A role that makes a real difference in local communities
* Being part of an organisation committed to sustainability and innovation
✨ Our Benefits Include ✨
* 27 days holiday + bank holidays
* Professional membership fees paid
* Company sick pay scheme
* Workplace pension with death in service benefit
* Home office work payment
* Medicash health plan (including dental & optical)
* Cycle to work scheme
* Rewards & recognition programme
* On-site parking
* Employee assistance programme
* Family-friendly policies
📅 Key Dates:
* Closing Date: Thursday 19th February 2026 (Midnight)
* 1st Interviews to be held on: Monday 2nd March 2026 (Face to Face at our offices in St Austell)
📣 Ready to shape the future with us?
If you’re enthusiastic, organised, and passionate about helping us deliver safer, smarter solutions for our residents, we’d love to hear from you.
👉 Apply today and help us build a workforce that makes a difference.
Please note: We may close this vacancy early if we receive sufficient applications, so don’t delay—apply today!