Customer Resolutions Specialist - Leicester
Do you have fantastic people skills? Can you deliver a great customer experience every time? If yes, we have the perfect job for you in our fantastic Leicester office, which is in the city centre and only a short walk from the train station.
Working Hours / Shift Patterns: Monday to Friday 9.00 - 17.30
Salary: The starting salary is £29,500 plus benefits. There is then an opportunity to increase salary depending on new upskills learnt and developed within the team. This can only be achieved from personal development and learning new areas of the business and NOT a guaranteed increase.
Training: The core in office training will run for the first 6 weeks, you will then move to 1 week of Complaints training, you will be expected to be in the office for the first 7 weeks before moving into your team which consists of a hybrid approach to working.
Our approach to Hybrid Working: With hybrid working, you have more flexibility, as you usually only have to visit our office once a week and work remotely for the rest of the time. You can always opt to work from the office more frequently if that suits you better. When we organise training and events you may be required to attend in person for the duration.
Your Role:
You will be responsible for investigating...