Overview
Join to apply for the GP Outreach Adviser role at Citizens Advice Peterborough.
As a General Adviser, you’ll be based in GP surgeries and community venues, offering practical advice and support to people when they need it most. From benefits and housing to employment and family matters, you’ll help clients find solutions before problems escalate.
You’ll empower people to take control of their situations, guide them through complex processes, and, when needed, stand alongside them as they access other services. This role is part of an integrated approach to health and wellbeing, working closely with others to make sure no one slips through the net.
Responsibilities
* Based in GP surgeries and community venues, you’ll provide practical advice and support across benefits, housing, employment, and family matters.
* You’ll help clients find solutions before problems escalate and empower them to take control of their situations.
* You’ll guide clients through complex processes and, when needed, accompany them as they access other services.
* You’ll work as part of an integrated approach to health and wellbeing, coordinating with others to ensure no one slips through the net.
What we offer
* Full training to become a qualified Citizens Advice general adviser.
* Ongoing support from a friendly and committed team.
* The chance to gain experience across a wide range of advice areas and develop skills that stay with you for life.
Qualities we’re looking for
If you’re a great listener, a clear communicator, and passionate about helping others, this is your chance to use those strengths to make a real difference.
Role details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Health Care Provider
* Industries: Legal Services
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