Description
Location: London, Manchester or Birmingham Head office with regional travel (5 days a week on-site)
Reports to: Managing Director - PFM
Purpose:
As Head of Facilities Management, you will have overarching responsibility for the strategic and operational delivery of facilities management across the Business Space portfolio. This senior role involves ensuring that the PFM operating model is fit for purpose and aligned with Praxis’ business objectives. You will provide leadership and support to Regional Facilities Managers (RFM) and site teams, ensuring compliance with statutory obligations, health and safety regulations, and best practices.
You will act as the subject matter expert within facilities management, driving innovation and operational excellence. In close collaboration with Asset Managers, Property Managers, and other department heads, you will ensure effective integration of facilities services, contributing to the overall performance and sustainability of each asset.
Additionally, you will oversee contract management, onboarding/offboarding processes, and ensure smooth transitions under TUPE regulations. Through routine site visits, you will maintain a strong presence, ensuring that KPIs and objectives are met while fostering a cohesive and efficient team environment. Your role is instrumental in safeguarding the quality, safety, and operational efficiency of all Business Space assets within the portfolio.
Main Duties:
* To support the delivery of a resource plan and input into the PFM structure across the Business Space portfolio
* Line management responsibility for all RFM's, providing guidance and support in the management of all PFM site staff
* Ensure the PFM operating model in each Business Space asset is fit for purpose and managed effectively
* To have responsibility for statutory compliance and H&S across Business Space assets
* Be recognised as the subject matter expert within Facilities management, providing insight and guidance on best practice and innovation
* To act as the facilities management interface with other department heads and ensure there is effective collaboration between RFM's, BMs and PM's
* To manage the PFM operational onboarding/offboarding, TUPE and contract management process
* To provide M&E strategies to AM's and Project Managers to ensure projects are delivered to meet the ESG strategy
* To routinely visit each asset to provide ongoing support to RFM & site-based teams and ensure KPI's and PFM objectives are being delivered
* Interface with AMs to ensure that operational delivery is aligned to the Praxis business plan
* Manage induction process for new direct subordinates and them for their teams
Personal qualities, requirements and skills:
* Extensive, strong H&S knowledge and understanding. Preferred NEBOSH Level 6 National Diploma qualified
* Confident in leading portfolio-wide initiatives, empowering managers to understand and adopt new practices
* Strong legislative knowledge of H&S requirements
* Demonstrable commercial acumen, and strong budgetary and financial management abilities
* A motivational leader with strong communication skills, demonstrating key core instincts
* Creative approach to delivering first-rate outcomes in a fast-paced environment
* Capacity to manage multiple, diverse projects concurrently
* Commercially astute with ability to align H&S requirements to business objectives
* Confident, calm and collected
* Effective time management and ability to work autonomously
Benefits:
* Highly competitive salary DOE
* Discretionary bonus scheme
* 25 days holiday per year plus bank holidays
* Additional holiday with service
* Private Medical Insurance (medical history disregarded)
* Healthcare Cash Plan
* 5% Company pension contribution
* 3x Life Assurance
* Cycle to work scheme
* Employee Assistance Programme
Values
Professionalism | We consistently seek to exceed expectations. Our people can express themselves fully while upholding the highest standards of conduct, competence, and integrity.
Ownership | Every asset, challenge, and opportunity is treated as our own. We deliver all real estate services in-house — never outsourcing responsibility, accountability, or blame.
Entrepreneurialism | We challenge convention and champion imaginative solutions. Rigorous debate is encouraged, and everyone is empowered to make decisions that elevate performance.
Meritocracy | Results, hard work, and strong ideas matter more than age, tenure, or titles. We are a diverse team that collaborates openly so each person can reach their full potential.
Action This Day | We do not defer or delay. Anything that can be done today, is done today.
Praxis is a well-established privately owned investor and manager of UK real estate with a track record of exceptional investment performance rooted in astute market timing and best-in-class management. The business was established in 2009 but traces its origins back over three decades and multiple economic cycles.
Praxis works with a range of private equity, local authority, institutional and high net worth partners utilising its unique integrated platform and team of over 400 employees to manage and optimise all aspects of the real estate value chain. Praxis operates from offices in London, Manchester, and Birmingham.