Due to continued expansion our client, a well-established and reputable travel company is actively seeking an experienced, self-driven and dedicated Travel Consultant to complement their friendly team on a permanent basis.
Reporting directly to the Sales Manager, key responsibilities will include:
Responsible for the day-to-day planning of all elements of a tour including itinerary planning, customer invoicing, ticketing, and final documentation
Use effective communication skills to build rapport with clients and exceed their expectations
Ensure accurate, customer friendly documentation is sent to clients and suppliers in a timely manner
Actively seek out customer feedback and make use of this to constantly improve our services and our customers ever-changing needs
Understand the needs of customers and work to simplify the tour booking process wherever possible
Maintain a good, up to date knowledge of key visits and optional extras for each destination to add value and margin wherever possible
Build long term relationships and maxi...