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Senior complaint officer — investigations & customer advocacy

Eastleigh (Hampshire)
Housing Quality Network
Complaints officer
€35,000 a year
Posted: 15h ago
Offer description

Housing Quality Network seeks a Senior Complaint Officer in Eastleigh to investigate Stage 2 complaints, ensuring fair decision-making and effective communication.

The ideal candidate will be an excellent communicator with strong problem-solving skills, and will work a minimum of three days in the Eastleigh office, collaborating with colleagues.

This role ensures a dynamic, customer-focused environment where proactive solutions are vital for enhancing service quality.

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Senior complaint officer
Eastleigh (Hampshire)
Housing Quality Network
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