Senior Credit Controller A fast-paced, publicly listed organisation with multi-country operations is seeking an experienced Senior Credit Controller to lead its credit control function. This role sits within a growing finance team and offers excellent scope to shape processes, drive performance, and develop a high-performing team. Role Overview You will be responsible for overseeing all elements of billing, collections, and debtor management, while leading a small team and improving operational efficiency. The position requires strong leadership skills, commercial awareness, and the ability to work effectively with stakeholders across the business. Key Responsibilities Provide leadership to a small Credit Control team, setting clear priorities and performance expectations. Manage aged debt and overdue receivables, implementing structured and proactive collection strategies. Oversee Direct Debit processes in collaboration with the broader AR team. Act as the escalation point for complex or high-value debtor accounts. Build effective cross-functional relationships to support rapid issue resolution and improve billing accuracy. Liaise with external partners such as legal advisors or collection agencies when necessary. Identify and implement process improvements, including opportunities for automation and increased efficiency. Produce accurate month-end AR reporting, analysis and KPIs for senior stakeholders. Ideal Candidate Profile 5 years' experience in a fast-moving credit control environment, ideally within a large or listed organisation. Proven experience leading, mentoring or developing a small team. Strong proficiency in Excel, Word and Outlook. Exceptional attention to detail with the ability to stay organised and effective under pressure. Strong understanding of how robust billing and AR processes influence customer experience and business performance. Excellent communication and interpersonal skills, with the ability to build strong internal and external relationships. Confident in analysing data, identifying trends and producing clear, actionable insights. Proactive, self-motivated and driven to deliver results and improve processes. Adaptable team player with a positive, solutions-focused approach. Broader sector experience helpful but not essential.