Overview
Join to apply for the Accounts Receivable Assistant role at Northumbria University.
This role is fixed term for 12 months and is available as a secondment opportunity. Northumbria University is looking for a detail-driven, proactive Accounts Receivable Assistant to join our Credit Control and Accounts Receivable team.
Responsibilities
* Driving timely and accurate debt collection through effective customer account management
* Delivering professional customer service to internal and external stakeholders through the efficient use of the Customer Relationship Management (CRM) system and other communication platforms
* Supporting Student Loans Company processes including registrations, attendance confirmations, changes of circumstances, remittance handling, and account reconciliations
* Offering clear, confident advice and guidance to all customers
About The Team
This position sits within the Credit Control and Accounts Receivable team, part of the Financial Control function in Finance and Strategic Planning. The Finance and Strategic Planning team supports the University to plan, manage, and optimise its financial resources, ensuring alignment with strategic objectives. You will be responsible for maintaining accurate customer accounts, managing the timely collection of overdue debts, building and sustaining effective customer relationships, and reconciling incoming payments accordingly.
About You
* Customer service and credit control experience
* A positive and inclusive working style
* Great attention to detail with the ability to receive, understand, and convey information clearly and accurately
* Excellent communication skills
* The ability to develop and maintain good working relationships both internally and externally
Additional Information
Further information is available in the person specification. For informal discussion about the role, please contact jo.muldown@northumbria.ac.uk. To apply, please click Apply Now. Your application should include a covering letter and a CV.
About Us: Join Northumbria University, a research-intensive institution unlocking potential and changing lives locally and globally. We are a Times Higher Education University of the Year (2022) and Modern University of the Year (2025). We offer world-leading research, award-winning partnerships, and an outstanding student experience. We value diversity and inclusivity and offer flexible working arrangements where possible.
Seniority level: Entry level
Employment type: Full-time
Job function: Accounting/Auditing and Finance
Industry: Higher Education
Location: Newcastle upon Tyne and London (on-campus with flexible hours and location)
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