Job Description
Our client is seeking a proactive Operations Administrator to play a key role in keeping their office and wider business functions running smoothly. This is a varied position that supports multiple areas of the organisation including technical service administration, sales support and general office management. You’ll be central to ensuring efficiency across different teams and maintaining a high standard of service for both colleagues and customers.\n\nCompany Benefits:\n\n * 30 days annual leave\n\n * Onsite parking\n\n * Private comprehensive healthcare (after probation)\n\n * Supportive, close-knit team where your contributions are valued\n\n * Potential for bonus payments linked to performance\n\nKey Responsibilities:\n\n * Manage service requests and coordinate communication between customers and the technical support team\n\n * Ensure accurate processing of service contracts and repair invoices within the system\n\n * Support the optimisation of post-sales services, ensuring customer satisfaction throughout product and replacement cycles\n\n * Assist with loan devices, demo stock, and spare parts inventory, including stock checks and reporting\n\n * Record delivery notes and tracking details, keeping customers and engineers updated on service progress\n\n * Handle enquiries related to service parts pricing, stock availability, and delivery upda...