Sprowston Manor
Location : Norwich, NR7 8RP, United Kingdom
Address : Wroxham Road
We have an exciting new vacancy for a Reception manager to join our team at The Sprowston Manor Hotel & Country Club. Housed within a 16th-century English manor, this 126-bedroom hotel features an innovative on-site Golf Course, Health Club & Spa, as well as 2 Restaurants and Bar. The Sprowston Manor Hotel and Country Club boasts excellent location with access to convenient public transport links and just a short drive to Norwich city centre and Norwich airport.
Benefits include:
An attractive salary
Career development opportunities throughout the UK
Significant staff discount rates when staying at one of our 60 hotels in the UK
50% discount off food and drink if staying at one of our hotels
Friends and family hotel stay discounts
Reduced membership at our Leisure clubs
Free meals on duty (when applicable)
Employee referral scheme.
Auto enrolment pension scheme
Your duties will include:
Running our busy reception desk in a professional manner with customer service at the forefront
Managing and training the front office team
Maximising revenue and minimising loss within the department
Ensuring all monies, floats and accounts are managed effectively
Supporting other departments and being part of the Duty Manager Rota
Operationally be involved with checking guests in and out
The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera would be advantageous.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
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