Overview
Patient Coordinator
Summary: The Front Office Receptionist schedules appointments, performs check-in and check-out duties, assists with checkout as needed, and handles administrative tasks.
Pay Range: $16.50-$18.89/hr (Based on experience)
At CHOICE Healthcare Services, our mission is to provide everyone access to healthcare. CHOICE is the largest provider of pediatric dental care in the Southwest United States, committed to delivering high-quality care to children in our communities.
What we offer to you as a CHOICE teammate:
* Care for your wellbeing and work-life balance
* Career development opportunities
* Professional and personal growth
* Supportive leadership
* Fun team environment with events and celebrations
* Competitive compensation and benefits
Responsibilities
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
* Collect and process payments
* Receive authorizations, import data, and call parents
* Schedule treatment and recall appointments
* Confirm treatment appointments
* Answer incoming calls throughout the day
* Process No Show Reports
* Schedule patients from the ASAP list
* Check patients in and out
* Verify patient information on file
* Verify insurance eligibility
* Call patients if they are more than 10 minutes late
* Confirm and schedule observation appointments
* Maintain daily sign-in sheets
* Scan NPP documents and enter data into the system
* Maintain regular, predictable attendance
* Work effectively with others
Qualifications
Education and/or Experience:
* High school diploma or equivalent
* 6+ months of healthcare/dental front office experience preferred
* Bilingual in Spanish preferred
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