East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber
Job Summary
This position is based nationally
Job Description
About the Role:
The Head of Operations for AI is a crucial role within the directorate, ensuring the seamless and effective execution of all team initiatives, driving strategies to enhance operational efficiency and support the growth of the directorate. The postholder will focus on promoting operational excellence, aligning efforts with strategic goals, optimising workflows, and ensuring the successful delivery of AI projects. The postholder will collaborate closely with senior leadership, project managers, and cross-functional teams to shape business strategy and contribute to the long-term success of the organisation.
Key Responsibilities:
Operational Strategy & Leadership:
* Lead the operational strategy for the AI directorate, ensuring alignment with the broader business objectives and long-term goals.
* Drive operational improvements and establish best practices to enhance efficiency across the team.
* Serve as a key point of contact between the AI team and other departments, ensuring seamless communication and collaboration.
Team Collaboration & Cross-Functional Alignment:
* Work closely with senior leadership, project managers, technical teams, and other departments to ensure smooth coordination and timely delivery of AI projects.
* Foster a collaborative work environment by facilitating clear communication and ensuring operational goals are well understood across all levels.
Performance Monitoring & Reporting:
* Establish and monitor key performance indicators (KPIs) to evaluate operational success and project outcomes.
* Regularly assess performance data to identify trends, challenges, and opportunities for improvement.
Risk & Change Management:
* Proactively identify operational risks and implement mitigation strategies to minimise disruption to ongoing projects.
* Lead change management initiatives to integrate new tools, processes, or operational strategies that will support the growth and success of the AI directorate.
Business Strategy Influence:
* Influence and shape business strategy by providing insights from an operational perspective, ensuring that decisions are based on data and operational feasibility.
* Align operational goals with business priorities to ensure the continued success and growth of the organisation.
Building a World-Class AI Team
* Lead the creation of a best-in-class AI team within the UK government, focused on driving innovation, excellence, and the integration of cutting-edge AI technologies.
* Cultivate a culture of continuous learning, collaboration, and growth, ensuring the team is recognised as a leader in AI within the public sector.
Exceptional Onboarding and Integration
* Ensure a welcoming and seamless onboarding experience for new joiners, supporting their smooth integration into the team and alignment with our mission and values.
* Foster a positive, inclusive work culture from day one, setting new team members up for long-term success and engagement.
Developing Effective Ways of Working
* Establish and implement clear policies around confidentiality, information security, and communication (e.g., non-disclosure agreements, no leaks) to ensure a secure and efficient working environment.
* Identify and lead improvements to existing processes, including communications, finance, procurement, and tech approvals, to ensure swift, streamlined operations in line with government standards.
* Regularly review and optimise workflows, removing barriers to execution while maintaining compliance and accountability.
Centralised Support For Admin And Finance Functions
* Oversee core administrative and financial tasks, including managing expenses, event requests, and resource allocation for the team.
* Ensure smooth operations across all aspects of team resource management, balancing priorities and maintaining efficient use of available resources.
Skills:
* Strong leadership skills with the ability to influence and align teams.
* Exceptional problem-solving abilities, with a focus on continuous improvement and operational efficiency.
* Strong communication skills, both written and verbal, with the ability to present complex ideas to senior leadership and stakeholders.
* Experience with performance metrics and reporting.
* Experience working in fast-paced, dynamic environments with the ability to manage multiple priorities.
* Strategic thinker with a solution-focused mindset.
* Adaptable and able to thrive in a fast-paced, ever-changing environment.
* Strong interpersonal skills and a collaborative approach to leadership.
* Results-driven, with a passion for delivering high-quality outcomes.
Skills:
* Strong leadership skills with the ability to influence and align teams.
* Exceptional problem-solving abilities, with a focus on continuous improvement and operational efficiency.
* Strong communication skills, both written and verbal, with the ability to present complex ideas to senior leadership and stakeholders.
* Experience with performance metrics and reporting.
* Experience working in fast-paced, dynamic environments with the ability to manage multiple priorities.
* Strategic thinker with a solution-focused mindset.
* Adaptable and able to thrive in a fast-paced, ever-changing environment.
* Strong interpersonal skills and a collaborative approach to leadership.
* Results-driven, with a passion for delivering high-quality outcomes.
Person specification
Please Refer To Job Description
Behaviours
We'll assess you against these behaviours during the selection process:
* Communicating and Influencing
* Delivering at Pace
* Working Together
* Managing a Quality Service
Alongside your salary of £56,532, Ministry of Justice contributes £16,377 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
* Access to learning and development
* A working environment that supports a range of flexible working options to enhance your work life balance
* A working culture which encourages inclusion and diversity
* A Civil Service pension with an employer contribution of 28.97%
* Annual Leave
* Public Holidays
* Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
* Name : SSCL Recruitment Enquiries Team
* Email :
* Telephone : 0345 241 5359
Recruitment team
* Email :
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (M) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/
https://jobs.justice.gov.uk/careers/JobDetail/6850?entityId=6850 #J-18808-Ljbffr