Our client, a well-established independent family-run franchise-approved car dealership in Northeast Bristol, is looking to recruit a Service Advisor to join their busy Service Department.
This is an excellent opportunity for a motivated and experienced Service Advisor seeking to progress their career within a reputable business.
Benefits:
Salary fully negotiable, depending on experience
28 days annual leave, including bank holidays, plus an extra day off for your birthday
Full manufacturer training and ongoing career development
Staff purchase discounts on cars, servicing, parts, and MOTs
Company pension scheme with employer contributions
Cycle to work scheme
Supportive and friendly working environment within a multi-award-winning family business with a 4.9-star Google review score
Excellent long-term career prospectsDuties as a Service Advisor:
Act as the front line in the Service Department, greeting customers and booking their vehicles into the workshop as a Service Advisor
Advise customers on minor technical issues, and recommend additional services or products where appropriate
Coordinate with the workshop team to chase work and provide customers with regular updates on vehicle progress
Maintain high standards of customer communication, ensuring a first-class service experience
Handle payments accurately and process all relevant documentation
Upsell additional services to meet sales targets while prioritising customer satisfaction
Ensure knowledge of automotive warranty procedures is maintained; liaising with manufacturers when necessary (desirable but not essential)Requirements:
One to two years of experience in a Service Advisor position or similar within the motor trade
Exceptional communication and interpersonal skills
Strong organisational abilities and IT literacy
Passion for the automotive industry and delivering excellent customer service
Knowledge of automotive warranty procedures is advantageous
Ability to build trust and rapport with customers and colleagues alikeTo learn more about this opportunity, contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and the surrounding areas, today to discover more about this fantastic Service Advisor opportunity.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today