Salary: £55,000 - 65,000 per year Requirements: Proven experience in an IT support or infrastructure-focused role, with team leadership responsibility Strong technical expertise across Microsoft technologies (e.g. Microsoft 365, Azure, Windows Server, Active Directory, Intune) Experience working in hybrid/cloud environments Solid understanding of networking, security, and IT best practices Ability to troubleshoot complex issues and communicate effectively with non-technical stakeholders Experience managing third-party suppliers or MSPs Responsibilities: Overseeing the daily operation of IT systems and services Supporting and resolving 1st–3rd line technical issues, including escalations Leading, mentoring, and developing a small IT support team Managing relationships with external IT suppliers and partners Driving improvements to system performance, reliability, and user experience Supporting cloud-based initiatives, particularly within Microsoft environments Contributing to cyber security, risk management, and business continuity planning Assisting with system upgrades, implementations, and ongoing IT projects Technologies: Active Directory Azure Cloud Support Microsoft 365 Security Windows Office 365 More: We are a market leading, award-winning professional services organization based in Salisbury, seeking an IT Manager to lead our IT services and systems delivery. This is a hands-on leadership role, ideal for those who thrive in balancing operational responsibilities with technical involvement. You will play a crucial role in ensuring our IT systems are secure and reliable, contributing to our continuous improvement efforts. We offer a competitive benefits package, including an annual bonus, private medical insurance, a competitive pension scheme, 25 days of annual leave, and additional travel-related support. Our working pattern is Monday to Friday, fully onsite in Salisbury, with some occasional travel required. last updated 17 week of 2026