Job Description
New Business Account HandlerLocation: Lancing, West Sussex, BN15 8UW (Hybrid minimum 3 days in the office)Contract Type: PermanentHours: 35 hours per weekSalary: £28,818.00 per annum (Inc MS). Band C, Level 3About the RoleWere excited to be recruiting for a confident and driven New Business Account Handler to join our growing team. This is a fantastic opportunity to play a pivotal role in expanding our specialist insurance offering to small and medium-sized charities.As a key client-facing representative, youll build strong relationships with prospective clients, understand their unique insurance requirements, and provide tailored solutions that truly support their organisations.
If you enjoy consultative selling and delivering exceptional service, this could be the perfect role for you.What Youll Be DoingEngaging with prospective charity clients to understand their insurance needsProviding clear, tailored advice and producing accurate, competitive quotationsConverting enquiries into new business while working towards achievable targetsIdentifying cross-selling and up-selling opportunities to support wider growthManaging the full client journey from initial enquiry through to policy documentationKey ResponsibilitiesHandling new business enquiries from first contact through to completionProactively following up on leads generated through marketing campaignsMatching client requirements with suitable insurance products and solutionsEnsuring all documentation is accurate, compliant, and professionally presentedBuilding long-term, trust-based relationships through outstanding client serviceWhat Were Looking ForExperience within commercial insuranceA positive, proactive, and client-focused mindsetStrong communication skills, with the ability to build rapport and explain solutions clearlyConfidence working towards goals and achieving targets in a supportive team environmentCert CII qualification, or progress toward achieving itWhat we offer as our New Business Account Handler:A supportive, inclusive, and collaborative team environmentOngoing learning and professional development opportunities28 days annual leave, rising to 32 days after 2 years, plus additional time off over ChristmasFlexible working options to suit you, your role, and your teamA double-matched pension scheme, up to 10% employer contributionA family-friendly approach, with generous family leave policiesFor a full list of our benefits, click here.Closing date for applications : 11:59 pm Monday 25 May 2026Interviews will be held W/C 1st June 2026.Strictly no agencies.The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community.
Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.TPBN1_UKTJ